Holiday Notice:
Thank you for always using the ACEMAGIC Japan official website.
We will be closed from September 30th to October 6th due to China's National Day.
During this period, you can place orders on the website. Shipments and inquiries will be handled in order from October 7th.
We apologize for any inconvenience caused and appreciate your understanding.
Weekdays 10:30-19:00
If you have any questions or comments, please feel free to contact us at any time.
We will respond to your inquiry within 24 hours on business days.
We are unable to confirm orders placed at other stores and cannot handle returns or exchanges as our warehouses are different.
If you purchased from Amazon, we will transfer you to the direct store customer service. It may take some time, so we recommend that you contact the store where you purchased the product directly. We cannot handle orders from distributors.
Thank you for your understanding.
Weekdays 10:30-19:00
We accept bulk purchases
Discounts are available, so please contact us for more information.
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The AceMagic Official Online Store (hereinafter referred to as "this site") is operated by CYX DIGITAL (HK) CO., LIMITED (hereinafter referred to as "our company"). By using this site, you are deemed to have agreed to the following terms and conditions. Please note that our company may change the contents of these terms and conditions without prior notice.
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If you wish to link to this website, please observe the following precautions. Links from websites that observe the following precautions may be established at the user's own risk, regardless of whether the link is from a corporation or an individual. Please note that we are not responsible for the content of linked sites or any damages incurred as a result of using them.
1. Please make sure that everyone is aware that even if there is a link to this website, we do not guarantee the content of the linked site, nor do we recommend the use of the linked site or the products and services posted on the linked site. Furthermore, we do not intend to imply any special relationship, such as a partnership, between our company and the company operating the linked site.
2. We shall not be liable for any damages incurred as a result of setting up a link to this website.
3. This site's address, published content, product information, etc. may be changed or deleted without notice.
4. Links in the following ways are prohibited:
- Linking methods that use all or part of the logos or images posted on this site (including illustrations of products and other non-product images, people, etc.)
- A linking method that uses an inline frame or frame, etc., so that the information posted on the site appears integrated with the page from which the link originates
- Linking in a way that may mislead third parties as to whether the content is from our company, such as displaying this website within a frame (please make sure to set the link in a way that opens a new browser window and displays this website).
- Links that may create the mistaken impression that there is some kind of affiliation or cooperative relationship between the website and our company, or that our company recognizes or supports the website from which the link originates
5. Links from the following websites are prohibited:
・Websites that libel or slander third parties, our company, our officers, or our employees
・Websites that damage our credibility or dignity
・Websites that violate laws, regulations, or public order and morals
- In addition to the above, any site that may interfere with the operation of our site
6. If we find a link that falls under any of the above items and is deemed inappropriate by our company, we may request that the link be removed immediately.
1. In this service, a sales contract is established when the user makes a purchase application to our company and our company notifies the user that the application has been accepted. The ownership of the product is transferred to the user when our company delivers the product to the delivery company.
2. If the User falls under any of the following circumstances, the Company may cancel the purchase and sale agreement under the preceding paragraph without prior notice to the User.
・If the user violates these terms and conditions
・If the delivery of the product cannot be completed due to an unknown delivery address or a long absence
- Any other case in which it is deemed that the trust between our company and the user has been damaged.
3. Payment methods, delivery methods, methods for canceling purchase applications, and methods for returns, etc., related to this Service will be determined separately by our company.
As a general rule, we cannot accept unsolicited proposals (ideas, notes, drawings, concepts, etc. regarding new products, new technologies, designs, marketing, etc.) or related materials.
As a general rule, even if we receive suggestions from you, we will not review or evaluate the content. In addition, we will assume that all suggestions are submitted with your consent to the following points. Thank you for your understanding.
・We are under no obligation to keep any proposals sent to us confidential.
・We are under no obligation to consider, evaluate, or adopt any proposals sent to us.
・Even if our company adopts a proposal that is the same or similar in whole or in part to a proposal submitted, our company shall not bear any responsibility to the provider of the proposal, including the payment of compensation, etc.
We prohibit users from engaging in the following acts:
- Any act that infringes or may infringe on the property or privacy of a third party or our company.
- Any act that causes or may cause disadvantage or damage to a third party or our company.
- Any act that is contrary to public order and morals, or that may be contrary to public order and morals.
- Criminal acts or acts that are linked to criminal acts or that may be related to criminal acts.
-Making false declarations or reports, such as registering another person's email address.
- Any acts aimed at business activities or profit-making, or acts aimed at preparing for such activities.
- Any act that damages the reputation or credibility of a third party or our company.
- Any act of using or providing harmful programs such as computer viruses, or any act that may result in such acts.
- Any other acts that violate or may violate laws, regulations, or ordinances.
- Any other conduct that the Company deems inappropriate.
If the above conditions are violated, the User agrees that the Company may claim damages from the User.
If the Company determines that any of the following circumstances exist, the Company may suspend or interrupt the provision of all or part of the Service without prior notice to the User.
・When carrying out maintenance, inspection or updates of the computer system related to this service
- When it becomes difficult to provide the Service due to force majeure such as an earthquake, lightning strike, fire, power outage, or natural disaster.
- When a computer or communication line is stopped due to an accident
- Any other case in which the Company determines it is difficult to provide the Service.
The Company shall not be liable for any disadvantage or damage suffered by the User or any third party due to the suspension or interruption of the provision of the Service, regardless of the reason.
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・Our company may change the information posted on this website without prior notice, suspend or discontinue the operation of this website itself, or interrupt the network. We shall not be held responsible for any damages incurred by users as a result of these.
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・If any trouble occurs in relation to this website and the Company receives a complaint or lawsuit from a third party, including other users, and a court or other authority issues a ruling recognizing damages or other liability and the Company has paid those amounts, the Company may claim all such expenses (including damages, litigation costs and attorney's fees) from the user who caused the trouble.
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